Information for disabled visitors

Information for disabled visitors

At True’s Yard Fisherfolk Museum, we can currently only provide partially access our public areas, but efforts are being made to improve that.

Getting here

By car

If you are driving and using a sat nav to find your way here, you should use the postcode PE301LT (St Ann’s Street). On arriving at St Ann’s Street, follow the road to where it meets North Street where the Museum is located.

Parking

Unfortunately, we have no onsite parking but the nearest drop-off point to True’s Yard is at the rear of the building adjacent to the Museum back gates.

There are a number of Borough Council carparks nearby on Austin Fields, Chapel Street, and Tuesday Market Place. There is also a multi-storey carpark called St James.   All are listed here https://www.west-norfolk.gov.uk/info/20184/find_a_council_car_park/342/car_parks_in_kings_lynn

By train

King’s Lynn station is the nearest rail. It is located approximately 0.5 miles/0.8 kilometres from True’s Yard Fisherfolk Museum.

Directions

Walk north on Blackfriars Rd/A148 towards Portland St 118 ft. Turn left onto Portland St 420 ft. Turn right onto Railway Rd/A148. Continue to follow A148 0.2 miles. Continue onto John Kennedy Rd/A1078 0.1 miles. Turn left onto North Street. The Museum will be on the left.

You can also get a taxi from King’s Lynn station.

By bus

There is no direct bus service to True’s Yard but the nearest bus stop is located on John Kennedy Road.

Site facilities

Entrances and getting around

Welcome Desk (Ground floor)

The foyer area is at least 7000mm wide and the door is at least 2000mm wide

Mobility difficulties

This is an unusual complex with original yard floor which is uneven, so if you have mobility difficulties, or are using crutches, you may wish to bring someone to assist you. Any carers will not have to pay to enter the Museum.

There is level access from the street to the front entrance, and the path is at least 2000mm wide. The door of the front entrance is 1050mm wide but not automatic. Please ring the doorbell to request assistance from the welcome located to the side of the door.

Borrowing wheelchairs

We have a wheelchair available for visitors, on a first-come, first-served basis. If you would like further information, please contact us.

Sign language

Unfortunately, we do not current have any volunteers fluent in sign language but is an area we are seeking to improve. We have a sign on our front desk which illustrates basic signs so our volunteers might be able to assist with simple signs.

Partially sighted or Blind visitors

We do not hold Braille versions of our labels at this time. We do offer a Large print version of our museum leaflet.

Visitors with little or no sight are advised to bring an assistant or alternatively we are happy to provide a guide who can provide a descriptive tour but this will need to be booked in advance.

Assistance dogs

Assistance dogs are welcome in all public areas at True’s Yard Fisherfolk Museum.

Lift access

Currently the Museum has only one working lift to access the first floor Research Centre and Smokehouse which is only accessible by 3 steps. This is an area we are seeking to improve as soon as possible.

Accessible toilets

There are three wheelchair accessible toilets on the Museum grounds. Our accessible toilets are located in the following areas:

GARDEN (GROUND FLOOR)

The toilet doors are 960mm wide, there is 1200mm in front of the toilet, and the seat is 450mm high with handrails.

TIMELINE CORRIDOR (GROUND FLOOR)

The toilet doors are 780mm wide, there is 1180mm in front of the toilet, and the seat is 450mm high with handrails.

TOP OF THE STAIRS (FIRST FLOOR)

The toilet doors are 770mm wide, there is 1730mm in front of the toilet, and the seat is 470mm high with handrails.

Emergency Evacuation

We have Refuges, located between two fire doors intended as an area to protect evacuees for sufficient time as to enable emergency services to assist wheelchair users or other mobility-impaired people to safety. We appreciate this is not ideal and are currently in the process of arranging training for the training and use of Evacuation Chairs.

Fire Alarm

The fire alarm is a continuous bell. We are trying to obtain funding for flashing lights to be installed.

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